Terms of Service

Welcome to First Garage Door. By contacting us or using our services, you agree to the following terms and conditions. Please read them carefully.

Service Agreement

By contacting First Garage Door, you agree to receive service from independent technicians dispatched to your location. We provide referral and dispatch services to connect customers with local garage door service providers in the Denver, Fort Collins, Loveland, and surrounding Colorado areas.

Pricing and Estimates

Pricing, availability, and service details are determined by the technician on-site. While we strive to provide accurate estimates over the phone, final pricing may vary based on:

• The specific condition and type of your garage door system
• Parts and materials required for the repair or installation
• Complexity of the service needed
• Emergency or after-hours service requests

Customers are encouraged to confirm pricing and service details with the technician before work begins.

Third-Party Technicians

We are not responsible for the work performed by third-party technicians. While we carefully select and vet the service providers in our network, each technician operates as an independent contractor. Any disputes regarding workmanship, warranties, or service quality should be addressed directly with the technician who performed the work.

Emergency Services

We offer 24/7 emergency garage door repair services. Emergency service requests may be subject to additional fees. Response times for emergency services are estimates and may vary based on technician availability, weather conditions, traffic, and your location.

Cancellations and Rescheduling

If you need to cancel or reschedule a service appointment, please contact us as soon as possible. Same-day cancellations may be subject to a cancellation fee at the discretion of the assigned technician.

Limitation of Liability

First Garage Door and SS Services Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or the services provided by third-party technicians.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the new terms.

Acceptance of Terms

By using our services, you agree to these terms. If you do not agree with any part of these terms, please do not use our services.